System Online
MS

Agent Console

Idle
good
Default Headset

Campaign

running
342 leads predictive
Predictive Dialer

Enable to auto-dial leads from the list

8 leads Click to call

Softphone

Ready to dial

Mic OK Connected
Headset: Default

Account Context

John Smith

Acme Corp

+1 (555) 123-4567 [email protected]

New York, NY · EST

Source: Website | Campaign: 1027-GA

VIPinterested

Recent Outcomes

Callback Mar 18, 2026
No Answer Mar 13, 2026

Notes

Saved Notes

Customer interested in premium plan, needs pricing info

Mar 18, 2026

AI Intelligence

Real-time coaching and suggestions

Live Guidance

💡 Pricing Discussion
85%

Customer mentioned budget concerns. Consider offering the monthly plan or a trial period.

⚠️ Disclosure Required
95%

Ensure to mention the 30-day cancellation policy before finalizing.

➡️ Suggested Next Step
70%

Ask about their current solution and pain points.

Objection Handler

Common Objections

Pricing: "Let me share our flexible options..."

Timing: "When would be a better time to discuss?"

Trust: "We've helped similar companies achieve..."

Authority: "Who else should be involved?"

Call Summary

Summary will be generated after the call ends